Buy Tickets


Click the links below the speaker's photos to view their presentations
and sketch notes from Serious Business 2014!

Dr. Henry Cloud

Dr. Cloud is an acclaimed leadership expert and best-selling author of more than twenty books, including bestseller Boundaries for Leaders. Drawing on his experience in business, leadership consulting and his practice as a clinical psychologist, he is able to effectively impart practical advice for improving leadership skills and workplace performance. His leadership consulting practice works with multiple Fortune 500 companies and small businesses alike, devoting the majority of his time to improving leadership capabilities of CEOs and their executive teams. Establishing and operating 40 successful medical facilities across the US lends credibility to his expertise on leadership matters in the US. This expertise has allowed Dr. Cloud to be a regular contributor to CNN and the Fox News Channel.

Keri Davis

After traveling and teaching across the United States and Europe, Keri wanted to put her unique stamp on the Salon Industry. She and her mother, Carol, opened their first Gila Rut Salon in 1992, in the hip neighborhood of Hillcrest, San Diego.

The goal was to create an environment where the staff would flourish and the guests would receive the 'ultimate salon experience'. Known for its intense focus on salon education, more than 10,000 happy guests, and an accolade of press; named one of the 200 Fastest Growing Salons in the country by Salon Today magazine, six years in a row, Gila Rut was official.

In 2012, Gila Rut was awarded PBA's MBA Award.

Kaylee Diaz

Kaylee Diaz

Kaylee, a stylist at Pyure Salon and Qnity Educator/Ambassador, is a fresh face to Serious Business®. Her story is one of struggle to staggering success. She went from being almost fired to becoming the top producer at her location, doubling her business in one year. Her passion for both creativity and business serves as a calling for the next generation of prosperity-minded stylists.

John DiJulius

John DiJulius, international consultant and best-selling author of two books, works with world-class companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, and State Farm (among many more). John isn't just talking about customer service... he lives it as a successful entrepreneur of his own two businesses: John Robert's Spa, a chain of upscale Cleveland locations that have repeatedly been named one of the top 20 salons in America; and The DiJulius Group, a consulting firm focused on changing the world by creating a customer service revolution.

Randy Gage

Randy Gage is a firm believer. He believes a blog can change the world and a speech can change a life. His journey of rising from a high school dropout to a multi-millionaire has touched the hearts of people, while it challenges their beliefs about success, motivating them into action. As one of the preeminent experts on prosperity and success in the world, he gets to the root causes of procrastination, doubt and inactivity—and shows teams how to overcome these fears to win. Randy was selected as one of the "Who's Hot!" 25 speakers worldwide by Speaker magazine. He is also the author of the New York Times bestseller, Risky Is the New Safe. When he's not prowling the podium or locked in his lonely writer's garret, you'll find him playing 3rd base for a softball team somewhere.

Lauren Gartland

Lauren, the "Red Head Firecracker" has impacted the Beauty Industry since 1983, "Inspiring Dreams, Passion, and the Champion Within!" During this time she was ranked in the top 1% nationally as a leading sales consultant, managed a distributor sales team, and owned a distributorship in San Diego. Since founding Inspiring Champions, she has transformed the lives of thousands of salon professionals to help them make more money, work fewer hours and live more balanced lives.

Lauren was featured on the cover of the December 2012 issue of Salon Today magazine and was recognized as one of the top coaching companies in the Salon Industry. In 2013 Inspiring Champions was selected to be one of four training companies to represent L'Oreal Professional Business College.

Jeffrey B. Goldenstein

Jeffrey B. Goldenstein

Jeffrey began his career nearly twenty-two years ago at the tender age of 18 with world renowned Vidal Sassoon. He branched out to join the Van Michael team in 2000, and his avant garde approach to hairdressing and his technical skills have made him one of the most sought after hairdressers in the company. Jeffrey was nominated for North American Hairstylist of the Year in 2007 and was most recently nominated for Best Hairdresser in the 2010 Atlanta Fashion Awards. His work has been featured in dozens of magazines such as Culture Magazine and American Salon, while also being a regular contributor to education-based industry publications. His television appearances include TLC's 'A Makeover Story', 'Good Day Atlanta' and others.

Susan Haise

Susan is the owner of Neroli Salon & Spa, a multi-location salon and spa with more than 200 employees, and is the winner of the 2013 MBA Award.

The best motivation for Susan is knowing that she works with a team of professionals who love what they do and where they work. Neroli Salon & Spa has been named "Best Places to Work" in the Milwaukee Business Journal for its fourth time.

Tom Kuhn

A familiar face to Serious Business, Tom keeps taking it to the next level through his two ventures: Qnity—a business tools and education company—and The 2 to 10 Project—a groundbreaking collaborative of top multi-location salon/spa brands. His relentless commitment to bringing greater prosperity to salon professionals has resulted in breakthroughs in performance for leaders and service providers alike. He is a master at helping others go from 'knowing to doing' what it takes to prosper.

Over the last 30 years, he has helped thousands of salon and other creative professionals "earn more money, do what they love and have a life".

Danielle LaPorte

Danielle LaPorte is the outspoken creator of The Desire Map, author of The Fire Starter Sessions (Random House/Crown), and co-creator of Your Big Beautiful Book Plan, and Danielle Magazine. An inspirational speaker, former think tank executive and business strategist, she writes weekly at, where more than a million visitors have gone for her straight-up advice—a site that's been deemed "the best place on-line for kick-ass spirituality", and was named one of the "Top 100 Websites for Women" by Forbes.

Danielle has been featured in Elle, Body + Soul, Vogue Australia, Better Homes and Gardens, Globe and Mail, The National Post, The Huffington Post, Entertainment Tonight, USAToday and

Greg Link

Greg Link is co-founder of the former Covey Leadership Center, CoveyLink, and the FranklinCovey Global Speed of Trust Practice, a fast-growing global consultancy committed to influencing influencers to grow their careers and their organizations at the Speed of Trust. As co-founder of the Covey Leadership Center, he orchestrated the strategy that led Dr. Stephen R. Covey's book, The 7 Habits of Highly Effective People, to become one of the two best-selling business books of the 20th century according to CEO Magazine, selling over 20 million copies in 38 languages.

Greg equips people and organizations to transform toxic relationships, teams, and organizational cultures and to harness high trust as a performance multiplier. He convincingly challenges the age-old assumption that trust is merely a soft, social virtue and demonstrates that it is a hard-edged economic driver—a learnable, measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

Shel Pink

Shel Pink captured the attention of the spa industry in 2004 when she founded and launched SpaRitual®, committed to creating multi-purpose, eco-friendly spa and beauty products and packaging. SpaRitual constantly monitors sustainability issues and strives to be on the cutting edge of environmental awareness. Prior to SpaRitual, Shel received a degree in visual arts from the University of Michigan and was able to lend her expertise to several different organizations. She worked at Motown Records where she conceptualized Motown on Tour, a traveling interactive exhibit chronicling the history of Motown; co-founded the clothing brand LOBA which sold to national high-end boutiques and department stores; and joined ORLY International where she developed and ran Seeing the Future Now, a creative business building think tank.

Penelope Tobin

Penelope Tobin, "the barrier-breaker", is the founder and CEO of Barrier Breakers, a soft skills consultancy and training organization in the UK. Using the award-winning approach for soft skills development and evaluation that she created herself, BBM, Barrier Breakers is at the cutting edge of human development work, designing "barrier-breaking" programs for organizations and individuals who want to make the most of themselves and their people—enabling them to identify and remove potential-blocking barriers.

Also an established speaker and author, Penelope presents widely on how to achieve "jazz leadership", which she describes in her latest book, "The Jazz of Business", as a method for dealing with the frenzy of change and being able to improvise. This book combines her passions for soft skills and jazz, drawing on her years spent performing around the globe as a professional jazz composer, pianist and vocalist, as well as academic research and the experience of great modern leaders.

Wendy Watkins

Wendy has an insatiable craving to serve professionals in the beauty and wellness industry who are ready to fall back in love with their work, live their unique purpose and make more money. As she helps you discover what true happiness and success means to you by sharing her Joy Factor philosophy, your perspective on how to live a more fruitful life will shift so you can accomplish your goals with less struggle and more ease. Wendy's passion is fed from tapping into her creative spirit, cycling with her husband Matt and hanging out with their four-legged kids, Abbey Road and Eli Moises Velcro Watkins in Decatur, GA.